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Conflict De-escalation is a skill that can be learned to de-escalate a situation or person, by staying calm while trying to relate.
- Welcome to the course!
- Conflict De-escalation
- Psychology of De-escalation
- Steps to effectively De-escalate
- Conflict resolution & prevention
- Test Your Knowledge
Your course will be hosted on our Thinkific platform. A Thinkific account will be created for you automatically after your purchase.